Shipping policy
1. Global Shipping Coverage
We ship to 50+ countries/regions worldwide, including the USA, Canada, EU nations, Australia, Japan, and Southeast Asia. Shipping rates and carriers vary by region.
2. Delivery Partners & Tracking
We collaborate with leading global logistics providers to ensure secure and efficient delivery. Once your order is shipped, you’ll receive a tracking number via email. Use the links below to track your package in real time:
DHL: www.dhl.com/track
FedEx: www.fedex.com/tracking
UPS: www.ups.com/track
USPS: tools.usps.com/go/TrackConfirmAction
SF Express: www.sf-express.com/global/en/track
For other regional carriers, refer to your shipping confirmation email.
17Track：https://www.17track.net
AfterShip：https://www.aftership.com
4. Lost or Damaged Packages
Report issues within 48 hours of delivery by emailing sylvia11ys@gmail.com with evidence (e.g., photos, carrier reports).
We will reship your order or refund promptly upon verification.
We ship to 50+ countries/regions worldwide, including the USA, Canada, EU nations, Australia, Japan, and Southeast Asia. Shipping rates and carriers vary by region.
2. Delivery Partners & Tracking
We collaborate with leading global logistics providers to ensure secure and efficient delivery. Once your order is shipped, you’ll receive a tracking number via email. Use the links below to track your package in real time:
DHL: www.dhl.com/track
FedEx: www.fedex.com/tracking
UPS: www.ups.com/track
USPS: tools.usps.com/go/TrackConfirmAction
SF Express: www.sf-express.com/global/en/track
For other regional carriers, refer to your shipping confirmation email.
17Track：https://www.17track.net
AfterShip：https://www.aftership.com
4. Lost or Damaged Packages
Report issues within 48 hours of delivery by emailing sylvia11ys@gmail.com with evidence (e.g., photos, carrier reports).
We will reship your order or refund promptly upon verification.